Welcome to MySafilo eyewear user account login guide! Safilo is one of the largest and oldest manufacturers and distributors of optical frames, sunglasses, sports eyewear, ski goggles etc. MySafilo is an online e-commerce portal that enables Safilo customers to order products, track their orders, and check the status of return orders, among others. This guide will walk you through the login process. We’ll also provide solutions to some of the login issues that users may encounter during the process.
MySafilo Eyewear User Account Portal Login Process Via Computer
The following steps will explain the process of signing into the user account from a computer or laptop:
- Open your computer’s internet browser and visit mysafilo.com.
- The login page will be displayed on your screen.
- Enter your username in the first empty field.
- Enter your password in the next field.
- Click the “Remember Me” checkbox for ease of future loggings.
- Click the “Log in” button to get to your account.
MySafilo Eyewear User Account Portal Mobile Login Process
Safilo Eyewear doesn’t have any mobile application available until now. To login to your MySafilo account on the go, the best option is to login from your mobile phone’s web browser.
If you are trying to access your account from your mobile device, follow the below-listed steps:
- Launch your device’s browser and go to mysafilo.com.
- Once the page has loaded completely, you will find two empty fields (Username and Password).
- Enter your username into the first field.
- Enter your password into the next field.
- Tap the “Remember Me” checkbox for ease of future loggings.
- Tap the button marked “Login” to complete the login process.
MySafilo New Users Enrollment Process:
If you are a new user, you need to enroll first to the MySafilo portal before accessing your account.
- Visit mysafilo.com from your device’s browser.
- Find the “” link.
- Fill up the enrollment form on the next page.
- Click or Tap on the “Register” button.
- To activate your MySafilo account you will need to verify your email address by clicking the verification link that will be sent to your inbox.
MySafilo Eyewear User Account Portal Login Issues / Troubleshoots
Users may face issues while signing into the MySafilo account. A forgotten password is the most common problem users face. If you have forgotten your password, find the steps below to reset your password:
- Go to the MySafilo Eyewear portal.
- Locate the “Forgot Your Password” link.
- You will be redirected to the password reset page.
- Enter your email address registered with MySafilo.
- Click on the button marked “Send Password Reset Link”.
- Safilo will send you a temporary password to the email address you provided. It is recommended that you change the temporary password after your first login.
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If you are still facing issues while logging in try these troubleshooting tips:
- Confirm that your caps lock key is turned off.
- Enable cookies and JavaScript.
- Clear your browser’s cache, cookies, history, and other browsing data.
- Disable pop-up blocker.
- Temporarily disable your antivirus program.
- Try signing into your account from a different device or internet browser.
- To speak with one of Safilo’s customer service agents, please call 1-800-631-1188.
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